AUTHOR=Santa Kristof , Gordon Rosie , Kara Buket , Huber Jorg , Pollock Henry , Catt Heather , Jayakody Prabhad , Khan Koser , Harding Andrew , Kenyon Anna , Swain-Veneziale Jade , Theophilou Amalia , Robson Grace , Mezes Barbara 
  
TITLE=Perceived barriers and facilitators of accessing statutory and non-statutory services, in disadvantaged communities, in England: a co-produced qualitative review
  
JOURNAL=Public Health Reviews
  
VOLUME=Volume 47 - 2026
  
YEAR=2026
  
URL=https://www.ssph-journal.org/journals/public-health-reviews/articles/10.3389/phrs.2026.1608969
  
DOI=10.3389/phrs.2026.1608969
  
ISSN=2107-6952
  
ABSTRACT=ObjectivesThis review explored the perceived barriers and facilitators to accessing statutory and non-statutory health and social care services among disadvantaged populations in England. Community-based services delivered by statutory bodies and the voluntary, community, faith, and social enterprise (VCSFE) sector are critical for addressing social determinants of health, fostering resilience, and promoting equity. However, in disadvantaged areas, complex needs and structural exclusion frequently limit their effectiveness.MethodsCo-produced with academics, VCFSE sector, and public contributors, this review synthesised qualitative research published since 2003, drawing on first-hand accounts of service users to explore how intersecting forms of disadvantage affect service access.ResultsThe review identified four themes influencing access to community-based services among disadvantaged groups: structural and informational barriers, the impact of cultural, social, and economic contexts, institutional trust and continuity, and emotional motivators and barriers.ConclusionImproving access to community-based services requires structural and cultural alignment with users’ lives. Services ought to prioritise flexibility, trust, and navigational support while addressing emotional and institutional barriers.